Remote pc software is designed to give a person access to a computer that is not physically accessible. This may seem to be a totally unnecessary undertaking, but for those who work with computers on a regular basis it can save huge amounts of time. By being able to control computers that are located in other rooms in the same way they could if they were sitting right in front of it, many tasks are simplified.
One of the main uses for this type of software is technical support. Technical support traditionally takes place over the phone, with a technician leading the customer through a series of steps meant to identify the problem so it can be solved. By using remote pc software the technician is able to take control of the customer's computer and complete whatever tasks are required to diagnose and repair the machine.
System administrators who are responsible for the maintenance of a large number of computers are another group of people whose jobs can be greatly simplified by having remote access to the machines that they administer. For instance, if all of them need an operating system upgrade, rather than having to physically move from one machine to another, and manually installing the upgrade on each, a single command can be issued that will install it on all of them at once.
Some companies use computer networks that are designed around this idea, with a single computer acting as a server that actually runs all the applications. The employee's use bare bones machines called thin clients. These thin clients run all of their applications on that remote server. Most find that maintaining such a network to be much easier than the maintenance of a traditional one. For this reason, and because of less expensive hardware, these networks have a relatively low total cost of ownership.
Working from home sometimes presents the problem of needing a document from the office that you don't have on your personal computer. Using this kind of software would allow you to access and work with that document over the internet. Being able to do this can save time and money for both the company and their employees.
The reverse situation is also true. Sometimes you need to access your home computer when at work, or when visiting others. Maybe you need to retrieve a photo or an email to share with your colleagues. Prior to the availability of these kinds of programs none of these things would be possible. For many people this convenience is worth the cost of owning this kind of software.
Streaming media from your home computer to any other computer is also possible. Without having to make multiple copies of all of your files, you can take your movies and music with you anywhere. There are even apps that let you stream audio and video to your smart phone.
Remote pc software has been used for decades in governmental and educational institutions, but it is now starting to be found in consumer products. There seems to be no limit to the ways it can be used, but it is sure to simplify many of our daily tasks.
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